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NovoDine Stay · the add-on for hotels

Your hotel, in your guest's pocket.

The add-on to NovoDine for hotels: one app for in-room dining, housekeeping, the spa, the car and the bill, with your name, your type and your colours. Your team works from a CRM at the desk and a fast queue on their phones.

In-room dining on a tray beside a QR card, with the Doha skyline through the hotel window

Three jobs, done well

Front desk

Today's arrivals, who is in house and who leaves, on one board. Check-in and check-out stay in your PMS.

Rooms and housekeeping

Every room's state, who is cleaning it and what is inspected, from dirty to ready.

The guest app

Dining, requests, bookings and the folio as it builds, in your hotel's look.

See it working

  1. Front desk today

    Arriving, checked in, in house, departing: the day as a board, with what needs a person first.

    Front desk today
  2. The room grid

    Rooms across two weeks, each stay a bar, so a gap or a clash shows at a glance.

    The room grid
  3. Housekeeping

    Dirty, cleaning, inspected, ready. Assign a room and the team sees it on their phones.

    Housekeeping

For your team

  • NovoDine Stay Staff

    One fast queue per role. Confirm a booking, accept an order, close a request, from the floor.

  • The hotel CRM

    Menus, services, prices and QR codes in both languages, live the moment you save.

  • Your PMS, untouched

    We read the reservation and post to the folio. Opera and CSV today.

For your guests

  • Dine

    Every outlet and in-room dining, with extras and allergens. Charged to the room or paid by card.

  • Requests

    Towels, a pillow, a late checkout, routed to the right department and tracked to done.

  • Bookings

    Spa treatments, tables and cars, on a schedule you set.

  • The bill

    The folio as it builds, so nobody is surprised at checkout.

Pricing

NovoDine Stay

QAR 1.50 per order or transaction

  • Covers every type of guest request
  • In-room dining and outlet orders, requests and bookings
  • Card payments and cash payments
  • Hotel CRM, staff app and your PMS

What a hotel prepares

The first items on the checklist, with the time each one takes.

  1. Property details10 min
  2. Logo, colours and photos15 min
  3. Room types15 min
  4. Room list20 min

Questions we hear

Which PMS do you connect to?

Opera, and any PMS that exports CSV. More connect through the same adapter.

Do guests need to download an app?

No. The guest app opens in the browser from a QR code in the room.

How long does setup take?

Most of it is preparing your room list and menus; the templates show exactly what we need.

Can our hotel restaurants use NovoDine too?

Yes. NovoDine runs the restaurants and NovoDine Stay the rooms; ask for a demo of both.

Bring your hotel onto one screen.