Features
Everything at the table, on one code.
What NovoDine does for your guests, your kitchen and your office, in Arabic and English.
QR menu
Your menu with photos, prices, allergens and diet labels in Arabic and English, live the moment you save. No app to download; the code on the table opens it.
Order & pay
Guests order rounds from their phone and pay in the same flow. Each order reaches the kitchen display and your POS.
Pay at the table, split and tip
The live bill from your POS on the guest's phone. Split it evenly or by item, add the tip the guest chooses, and pay through Stripe or Tap Payments. The receipt follows.
Kitchen display
Every round in order, with timers and allergens, bumped with one tap. A live floor view shows every table and what it is waiting for.
Counter, kiosk & car window
The same menu and payment at a counter, on a tablet kiosk, or from the car at a café window.
CRM & loyalty
Menu, bookings, guests, inventory and payments in one place, with loyalty across your outlets. An assistant drafts changes; a manager approves them.
WhatsApp order updates
Guests who tick the box on the order page get updates by WhatsApp or SMS from your venue's own number. Offers go only to guests who agreed to them, and orders are never taken in WhatsApp.
Reviews
With the receipt, the guest is asked for a review while the evening is fresh.
Staff app and reports
Tables, the inbox and bookings on a phone for the floor. Sales, tips and payouts reconciled and ready to export for your accountant.
See it working
Tonight at a glance
Money tonight, covers, the floor and what needs attention, the moment service starts.
The menu
Dishes with photos, prices and diet labels in both languages, live as you save.
At the table
The guest's phone shows your menu in your colours, with the bill a tap away.
Questions we hear
Do we keep our POS?
Yes. NovoDine posts orders and payments to your POS through an adapter, and keeps working if the POS is briefly offline.
Who holds the money?
Your payment provider pays you directly. NovoDine never holds guest funds.
Can guests still pay the waiter?
Yes. Cash and card terminals work as before; the bill shows what is left to pay.